fw99 Terms & Conditions — Please Read Before Playing
These terms govern your use of fw99. By creating an account you agree to be bound by them in full.
Introduction
Last updated: January 2026
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User") and fw99 ("Platform", "we", "us", "our") governing your access to and use of the fw99 website at fw99.pro and all associated services including online casino games, sports betting, crash games, live dealer products, and any promotional offers. By registering an account on fw99, depositing funds, or using any part of the platform, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must not use fw99.
fw99 reserves the right to amend these Terms at any time. Amendments become effective upon posting to the fw99 website. Continued use of the platform after an amendment constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically. These Terms were last updated in January 2026 and supersede all prior versions.
Key Terms at a Glance
1. Eligibility
fw99 is strictly a platform for adults. You must be at least 21 years of age to register an account, make a deposit, place a bet, or access any gaming product on fw99. By registering, you represent and warrant that you are 21 years of age or older. fw99 reserves the right to request age verification documentation at any time and to suspend or permanently close any account where the minimum age requirement cannot be satisfied.
fw99 is operated for the benefit of players in Bangladesh and other permitted jurisdictions. Players accessing fw99 from jurisdictions where online gambling is prohibited by local law are not eligible to register or play. It is your sole responsibility to determine whether online gaming is lawful in your jurisdiction before registering an account. fw99 accepts no liability for any player who accesses the platform in contravention of applicable local law.
Employees, contractors, agents, and immediate family members of fw99 and its affiliated companies, technology partners, and game content providers are not permitted to hold a player account or participate in real-money gaming on fw99. Any accounts found to be in violation of this clause will be closed immediately and any funds held may be subject to forfeiture.
2. Account Registration & Verification
To register a player account on fw99 you must provide accurate, complete, and current information including your full legal name, date of birth, Bangladesh mobile number, and a valid password. You are responsible for maintaining the accuracy of your registration information and must notify fw99 support promptly if any details change. fw99 reserves the right to refuse any registration at its sole discretion.
Each player is permitted to hold exactly one account on fw99. The creation of duplicate, secondary, or shared accounts — whether under the same identity or a different one — is strictly prohibited. Where duplicate accounts are identified, fw99 reserves the right to close all associated accounts, void all bets placed from those accounts, and withhold any pending withdrawals pending a full investigation. Players with multiple accounts may also be permanently banned from the platform.
fw99 operates a Know Your Customer (KYC) verification process in accordance with responsible gaming and anti-money-laundering best practices. You may be required to submit identity documents (such as a national ID card or passport), proof of address, and proof of payment method ownership before withdrawals are processed or at any time fw99 deems necessary. Failure to complete KYC verification within a reasonable time period may result in account suspension and delayed or withheld withdrawals until verification is complete.
3. Deposits & Withdrawals
fw99 supports deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, and select other Bangladesh payment channels, as well as Visa and Mastercard where available. Supported methods and limits are displayed in the Deposit and Withdrawal sections of your account. fw99 reserves the right to add, remove, or modify supported payment methods at any time without prior notice.
The minimum deposit on fw99 is ৳500 per transaction. There is no maximum deposit limit enforced by fw99, however individual payment providers may impose their own transaction limits. Deposits are credited to your fw99 account in Bangladeshi Taka (BDT) and are generally processed in real time. fw99 does not charge fees on deposits, however your payment provider may apply their own charges.
Withdrawal requests are processed by fw99 within the timeframes displayed in the Withdrawal section of your account at the time of request. Most withdrawals to bKash and Nagad are processed within minutes of approval during operational hours (Bangladesh Standard Time, UTC+6). Withdrawals may be delayed pending KYC verification, responsible gaming checks, or fraud detection reviews. fw99 reserves the right to request additional documentation before approving any withdrawal.
All transactions on fw99 are conducted in Bangladeshi Taka (BDT / ৳). Amounts displayed on the platform reflect BDT values. fw99 does not accept or process transactions in foreign currencies. Players are responsible for any currency conversion costs that may be applied by their bank or payment provider when funding their account from a foreign-currency source.
4. Bonuses & Promotions
All bonuses and promotional offers issued by fw99 are subject to individual promotional terms and conditions which are communicated at the time of the offer. Where no specific promotional terms are stated, the general bonus terms set out in this section apply. Bonuses are credited to your account in BDT and are subject to a wagering requirement before any resulting winnings may be withdrawn. The applicable wagering requirement will be specified at the time the bonus is offered.
Bonus funds are subject to wagering requirements (rollover) before they may be converted to withdrawable cash. The specific wagering requirement multiplier for each bonus is stated in the individual bonus offer terms. Wagering requirements must be met within the validity period of the bonus — unused bonus funds and associated winnings will expire and be removed from your account at the end of the validity period. fw99 reserves the right to specify which games contribute to wagering requirement completion and at what percentage.
fw99 maintains a zero-tolerance policy toward bonus abuse, including but not limited to: creating multiple accounts to claim welcome bonuses more than once; using bonus funds in a manner designed to minimise risk and guarantee profit rather than for genuine entertainment; coordinating with other players to exploit bonus terms; or employing automated betting strategies designed to circumvent wagering requirements. fw99 reserves the right to void any bonus, cancel any associated winnings, and suspend or close any account where bonus abuse is detected.
5. Fair Use & Prohibited Conduct
fw99 is committed to maintaining a safe, fair, and enjoyable gaming environment for all players. The following conduct is prohibited and may result in immediate account suspension, permanent ban, and forfeiture of funds.
Players must not engage in any fraudulent activity on fw99. This includes but is not limited to: providing false registration information; using stolen, fraudulent, or unauthorised payment methods; attempting to reverse or dispute legitimate transactions; submitting false identity documents during KYC verification; or engaging in any activity intended to defraud fw99 or other players. fw99 will report suspected fraud to relevant authorities and cooperate fully with any resulting investigation.
Colluding with other players to gain an unfair advantage, engaging in match fixing, or placing bets based on inside information regarding the outcome of any sporting event or live casino game is strictly prohibited. fw99 monitors betting patterns using automated risk management tools and will investigate any account where unusual or suspicious wagering behaviour is detected. Winnings derived from collusion or match fixing will be voided and the relevant accounts closed.
Players must not use or attempt to use any software, bot, script, automated system, artificial intelligence tool, or exploit that is designed to give an unfair advantage in any game, manipulate game outcomes, scrape data from the platform, or interfere with the normal operation of fw99's systems. Players must not attempt to reverse-engineer, decompile, or extract source code from the fw99 platform. Any such attempt will result in immediate permanent account closure.
6. Responsible Gaming
fw99 provides responsible gaming tools to help players manage their activity. These include deposit limits (daily, weekly, monthly), session time limits, cooling-off periods, and a self-exclusion feature. Self-exclusion may be set for periods ranging from 24 hours to permanent. During a self-exclusion period, your account will be suspended, marketing communications will cease, and you will not be able to log in, deposit, or place bets. To activate any responsible gaming tool, access your account settings or contact fw99 support.
fw99 takes the protection of minors extremely seriously. If you are aware that a person under the age of 21 has accessed fw99 using your device or account, you must notify fw99 support immediately. We recommend that players with children use parental control software to restrict access to gambling websites. If an underage account is discovered, fw99 will close the account, investigate the circumstances, and report the matter to the relevant authorities as required by law.
7. Intellectual Property
All content on the fw99 platform — including but not limited to software, design elements, graphics, logos, text, database structures, user interface layouts, and promotional materials — is the intellectual property of fw99 or its licensed content providers and is protected by applicable intellectual property law. No part of the fw99 platform may be copied, reproduced, modified, distributed, published, displayed, uploaded, or transmitted in any form without the prior written consent of fw99.
Game titles available on fw99 are provided by third-party game developers and studios including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Netent, Microgaming, and others. Each game is subject to the intellectual property rights of its respective developer. Players are granted a limited, non-exclusive, non-transferable licence to access and play these games solely for personal entertainment purposes. Any commercial use of game content is strictly prohibited.
8. Limitation of Liability
fw99 aims to provide a continuously available platform but does not guarantee uninterrupted access. The platform may be temporarily unavailable due to scheduled maintenance, unplanned technical issues, third-party service failures, or circumstances beyond fw99's reasonable control including internet infrastructure outages, natural disasters, and government or regulatory actions. fw99 shall not be liable for any loss — including loss of bets in progress, bonus expiry, or missed promotional opportunities — resulting from platform unavailability.
To the maximum extent permitted by applicable law, fw99 excludes all liability for indirect, incidental, special, consequential, or punitive losses arising from your use of the platform, including but not limited to loss of profits, loss of data, loss of goodwill, or any other intangible loss. fw99's total liability to any player in respect of any claim arising from or in connection with these Terms shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.
9. Amendments & Governing Law
fw99 reserves the right to amend, update, or replace these Terms at any time and for any reason. Where material changes are made, fw99 will endeavour to provide reasonable notice to active players via the email address or mobile number registered to their account. Amendments take effect upon posting to the fw99 website. Your continued use of the platform after the effective date of any amendment constitutes your acceptance of the revised Terms.
If any provision of these Terms is found by a court or regulatory authority of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable, or severed from these Terms if modification is not possible. The remaining provisions of these Terms shall continue in full force and effect.
These Terms, together with the Privacy Policy, Responsible Gaming Policy, and any individual bonus or promotional terms communicated to you at the time of a specific offer, constitute the entire agreement between you and fw99 with respect to your use of the platform. These Terms supersede all prior agreements, representations, warranties, and understandings between you and fw99 relating to the subject matter herein. The English language version of these Terms is the legally binding version.
10. Contact & Support
If you have any questions about these Terms and Conditions, require clarification on any clause, or wish to raise a complaint or dispute, please contact the fw99 support team. Support is available around the clock and operates on Bangladesh Standard Time (BST, UTC+6). Our team aims to respond to all queries promptly. Please include your registered account details and a clear description of your query when contacting support to help us resolve your matter as quickly as possible.
Support email: [email protected]